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Returns & Exchanges
At Enchanté, we want you to feel as elegant as you look in our collections. If your purchase isn't a perfect fit, we offer easy returns and exchanges within 30 days of delivery.
1
Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
2
Prepare the Package
Place the unworn items in their original packaging with all Enchanté tags attached to ensure your return is accepted.
3
Ship It Back
Affix the prepaid shipping label provided in our portal and drop your package at any authorized carrier location.
4
Receive Your Refund
Once our atelier inspects your items, we will issue a full refund to your original payment method within 5-7 business days.
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30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing